Shop Policy
ABOUT THIS SHOP
✿ Based in Vietnam and run by one person, and will be used for preorder, while my other shop on Kofi will be used for clearance of the old merch.
✿ All prices are set in USD.
✿ By purchasing, buyer. argees to the duration of the time of production and shipping, alongside any possible delays.
SHIPPING
✿ All the packages will be sent weekly come with tracking codes, except for those sent to some Asian countries as the shipping time will be within a week, according to the carrier I am using. The others may vary between 2-12 weeks, depending on the custom and the local post offices of the destimated country.
✿ I can ship almost everywhere. However, there are general ideas of some countries that I can not ship to, following the list below:
https://about.usps.com/newsroom/service-alerts/international/welcome.htm
✿ Please note that there are some countries that buyer will be charged fees upon delivery by their country's customs to claim the package, which will be not included into the prices of items and shipping cost.
✿ If the shipping takes longer than it is expected, please reach out to me through X (previously Twitter) and Instagram for the delivery status. I will try my best looking into this and inform you as soon as possible.
✿ Please ensure to enter your address correctly to avoid the possiblities that your order may have been sent to the wrong address or lost in transit. You can contact me in order to change the address before the packages get sent away.
RETURNS & REFUNDSSHIPPING
✿ All the packages will be sent weekly come with tracking codes, except for those sent to some Asian countries as the shipping time will be within a week, according to the carrier I am using. The others may vary between 2-12 weeks, depending on the custom and the local post offices of the destimated country.
✿ I can ship almost everywhere. However, there are general ideas of some countries that I can not ship to, following the list below:
https://about.usps.com/newsroom/service-alerts/international/welcome.htm
✿ Please note that there are some countries that buyer will be charged fees upon delivery by their country's customs to claim the package, which will be not included into the prices of items and shipping cost.
✿ If the shipping takes longer than it is expected, please reach out to me through X (previously Twitter) and Instagram for the delivery status. I will try my best looking into this and inform you as soon as possible.
✿ Please ensure to enter your address correctly to avoid the possiblities that your order may have been sent to the wrong address or lost in transit. You can contact me in order to change the address before the packages get sent away.
✿ All sales are final.
✿ I do not accept any request for returns and refunds. However, if there is an issue with your order (damaged, wrong product), please contract me with proof for a replacement.